Leaders United by BID Quality Achievement

Integrated Egypt In-Touch Assistance, from Egypt, winner of the BID International Arch of Europe for Quality and Technology Award in Frankfurt 2015

Frankfurt hosted this year's BID International Arch of Europe Convention, where professionals and business leaders from around the world gathered to recognize excellence and success. In particular, the convention celebrated quality in business and operations. Award winners demonstrated commitment to the criteria of the QC100 TQM Model, which helps bolster customer satisfaction and cost efficiency across all areas of operation.

Among this year's winners, Asaad Mishail Riad of Integrated Egypt In-Touch Assistance, from Egypt, received the International Arch of Europe for Quality and Technology Award in the Gold Category at the BID Quality Convention in Frankfurt. The organization has made huge strides this year as a leader not only within its sector, but also in Egypt. The Award came as an ideal way to celebrate this past year's successes while looking forward to putting quality first in the year to come.

Frankfurt represents communication among countries and its influence is reflected in companies where multiculturalism shows that everyone can work together towards a greater good. Frankfurt is a city for corporate communication and services. The governing bodies of the European Central Bank and the European System of Central Banks, which are responsible for managing the world-s second largest economy, the Euro area, have their headquarters in Frankfurt and indeed is the perfect site for BID's International Quality Convention.

Integrated Egypt In-Touch Assistance won the International Arch of Europe for Quality and Technology Award in the Gold category in Frankfurt in the presence of leaders and representatives from 53 countries at the International Arch of Europe Convention. The prestigious award is presented in recognition of business excellence and innovation. From left to right: Prof. Dr. Alfonso C. Casal, Scientific Director of BID, Asaad Mishail Riad, General Manager of Integrated Egypt In-Touch AssistanceJose E. Prieto, President and CEO of BID, Craig Miller, President of the QC100 and Norman Ingle, President of the Quality Mix.

Asaad Mishail Riad stood before the gathering of international leaders, sharing the company's achievements to date as well as its future ambitions and goals. Despite the difficult current global economic climate, Integrated Egypt In-Touch Assistance strives to excel in quality each day, creating a competitive advantage in its industry. For this reason, Integrated Egypt In-Touch Assistance won the 2015 BID International Arch of Europe for Quality and Technology Award in Frankfurt. The Award is presented by BID to those companies and organizations from around the world that best adhere to excellence and innovation in their practices, putting quality first at all levels of organization.

Leaders awarded by BID are united by their commitment to quality in their respective sectors. This year, winning organizations include:

Quantum Hi-Tech (China) Biological Co., Ltd, from China With a market capitalization of $202 million USD, it is one of Asia-s 200 Best Under a Billion company engaged in the research, development, production and distribution of prebiotic products such as fructooligosaccharides (FOS) and galactooligosaccharides (GOS).

XBT Holding, Ltd, from Cyprus. This enterprise headquartered in Holland has a total of 7 subsidiaries in 3 continents and data centers in the USA, Europe and Asia which provide hosting, network solutions and web development services. In 2013 its business operations experienced a 15% increase and the EBITDA margin grew to reach 38%, as well as the customer base which attained a total of 10,200 customers.

ETIMADEN - ETIPRODUCTS LTD, from Russia. Specialized in the extraction of boron ore and the distribution of high value-added boron products, this Turkish mining company with its office in Russia for the CIS area owns two thirds of the world-s boron mineral reserve and is the largest exporter of this mineral.

Pounce Consulting, S.A de C.V, from Mexico. Pounce Consulting is an information technology services firm located in Orange County, California with principal operations in the US, Mexico and Latin America, a Global Delivery Center in Guadalajara, Mexico, and a ERP Support Center in Monterrey, Mexico. The company has more than 10 years of experience, beginning operations in 2001 under the commitment to provide optimal and affordable technological solutions as a response of the increasing evolution of technologies.

The companies honored in Frankfurt were recognized not only for their entrepreneurial achievements, but also for their dedication to continuous improvement and innovation, key concepts of the QC100 Total Quality Management Model. Seeking to increase customer satisfaction and optimize efficiency, the model promotes an organizational culture of engagement and a proactive approach to improving processes.

All of the winning companies in Frankfurt have expressed their commitment to the QC100 TQM Model, which serves as an excellent example for other organizations in today's rapidly changing business environment. By making customer satisfaction the highest measure of quality, BID award winners set the benchmark in their respective sectors and contribute to the social and economic development of their countries, paving the way for world-changing initiatives. A key example can be seen through Integrated Egypt In-Touch Assistance, whose spirit of innovation and positive growth has overcome and indeed thrived in the challenging current global economic climate.

An ongoing commitment to Quality, one of the core requirements for receiving a BID Award, can be witnessed through the distinguished companies previously honored with a BID Quality Award. Companies which already share BID's corporate seal are present in more than 170 countries and include world-renowned names on the Fortune Global 500 list such as: Operadora VIPS, of Wal-Mart Stores (1) Indian Oil Corporation Limited (96); and Beijing COFCO Plaza Development (401).

Other previous BID winners worthy of mention include Turner Construction (USA); Haki (Sweden); Ansaldo Energy (Italy); Zepter (Austria); RAO-Unified Energy Systems (Russia); Als & Cachou-TBWA (France); Tata Group (India); Plamex-Plantronics (USA); Dogus Holding A.S. (Tukey); Franklin Electric (USA and Mexico); QMS International from the United Kingdom, FSUE VO "Safety" (Russia); and Viking Line (Finland).


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